One key decision
I shipped the launcher to stabilize access immediately and deliberately deferred the full nav overhaul — building the IA map first was more valuable than shipping a nav the ecosystem wasn't structurally ready to support.
The Platform Map
Using navigation as a diagnostic to expose ecosystem fragmentation
fter years of acquisitions, the platform behaved like three separate products. Users had no stable mental model and teams duplicated features without realizing it.
2021 - 2023
Product
Senior Product Designer
Cross-product navigation — 10+ product ecosystem
Impact
