The Coaching Lifecycle

Turning a fragmented coaching flow into a unified lifecycle

Turning a fragmented coaching flow into a unified lifecycle

Reps couldn't track progress, managers lacked visibility, and practice felt like a one-time event rather than an iterative workflow.

Reps couldn't track progress, managers lacked visibility, and practice felt like a one-time event rather than an iterative workflow.

2022 - 2025

Product

Senior Product Designer

UX

IA

Lifecycle architecture

Multi-role flows

One key decision

Expressed lifecycle structure through UI and state modeling, delivering clarity and iteration without waiting for a backend rebuild.

Impact

Reduced review time by ≈50% per manager

Shipped across 3 years within legacy backend constraints

Lifecycle model adopted across the broader platform

Made progress and iteration visible across every role

What's next?

The Meetings Platform

The Intelligence Layer

The Intelligence Layer